FAQ

Here are some common questions our customers ask. If you still need help, feel free to contact us.
 1. How long does delivery take?

We usually deliver orders within 2 to 5 working days after dispatch, depending on your location.
 2. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) in most areas. You can pay when your order arrives.

3. What type of products do you sell?

We sell minimal and smart leather accessories under the Luxbro brand.
Our main products include:
Minimalist leather wallets
Card holders with a cash pocket
Slim everyday wallets
Premium gift sets
All our products are made from 100% original cow leather and are handmade with care. We focus on simple design, durability, and a modern business style that fits everyday use.

4. Can I return or exchange my order?

Yes, you can request a return within 7 days of delivery if the product is unused and in original condition. Please check our Return Policy for full details.

 5. How can I contact Luxbro?

You can contact us through:
WhatsApp: +92 3246460033
Email: support@luxbro.com
Instagram: @luxbro.officials
We usually reply within 24–48 hours.

 6. How can I track my order?

Once your order is shipped, we will send you a tracking number so you can check your order status online.

7. Are your wallets good for gifts?

Yes, our wallets make a perfect gift for birthdays, anniversaries, Eid, and other special occasions. Each wallet comes in a beautiful premium gift box, ready to gift.

8. What if I receive a damaged product?

If you receive a damaged product, contact us immediately on WhatsApp or email. We will help you solve the issue as soon as possible.